Privacy Policy

Last Updated: July 2026

“DK Horizon Repair Services is an independent home appliance repair service operated by Deepesh Kumar. We provide repair and maintenance services for washing machines and other home appliances. We are an independent service provider and do not represent or claim to be the official service provider of any manufacturer.”

DK Horizon Repair Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website or booking our appliance repair services.

Information We Collect

We may collect the following information when you contact us or book a service:

• Your Name
• Mobile Number
• Email Address
• Service Address
• Appliance Details
• Any information you voluntarily provide

How We Use Your Information

• To schedule repair appointments
• To contact you regarding your service request
• To improve our customer support
• To send service updates
• To improve our website and services

Information Security

We implement appropriate security measures to protect your personal information. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

Third Party Services

Our website may use Google Analytics, Google Ads, Meta Pixel, and similar tools to improve our marketing performance and understand visitor behavior.

Cookies

Our website may use cookies to improve user experience, remember preferences, and analyze website traffic.

Your Rights

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where applicable.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.